What's Fossil returns and exchanges policy? Can you return in-store? How many days do you have to return items to Fossil for a full refund? Do I need a receipt to return my item to Fossil? Do items need to be in new condition?
Fossil's returns & exchanges policies are rated:
Asked on May 26, 2017
Posted in Fossil — 1 answer — Last reply 11 months ago
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Posted on Aug 15, 2012
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Fossil's customers should consider the following policies before returning products for a refund or exchange.
- Returns must be made within 90 days from the purchase date
- Items to be returned must be unworn and unwashed to be accepted for returns
- All returns and exchanges must be mailed to - FOS, ATTN: Web Clerical, 10615 Sanden Drive, Dallas, TX 75238
- The Return Detail Form must be filled out and included to the return package
- All return packages should be sent via trackable carriers such as UPS or FedEx
For additional information about returns, please visit the link provided below.
Source: http://www.fossil.com/webapp/wcs/stores/servlet/ContentView?storeId=12052&page=customerCare_retExchanges&catalogId=25005&langId=-1
More information available on Fossil's website.
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Consumers who are not 100% satisfied with their purchase can return items up to 90 days from purchase date for full refund or exchange. Items must be unworn and unwashed. As well, proof of purchase is required for a full refund of original price. Refunds are made in the same payment form as the original method used for order.
For complete details, please visit the Returns & Exchanges page at Fossil.
This user rated Fossil's returns & exchanges policies:
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